Build your custom EPZ IEM
Choose your base model
Start with the EPZ model that fits your sound and use case.
Choose your faceplate
Select an existing finish, or upload your own reference image for faceplate customization.
Upload a reference image for faceplate customization. This will select the custom artwork option automatically.
Choose your shell color
Pick a shell color that matches your setup, team, or personal style.
Review your custom build
Confirm your selections and add optional notes before adding your custom IEM to cart.
Custom timelines, clearly defined.
Faceplate and shell color customization is different from a true custom-fit CIEM. Here is what to expect before submitting your request.
How long does faceplate and shell color customization take?
Faceplate and shell color customization usually takes 14–21 days before shipment.
This includes color preparation, finishing, quality inspection, and final assembly. The exact timeline may vary depending on the selected finish and order volume.
What is the difference between color customization and true CIEM customization?
Faceplate and shell color customization changes the appearance of the IEM, including the faceplate finish and shell color.
A true CIEM is built to match the shape of your ears. This requires either 3D ear scan files or physical ear impressions provided by the customer.
How long does custom-fit CIEM production take?
Custom-fit CIEM production based on ear molds, 3D ear scans, or physical ear impressions is usually completed within 45 days.
This longer timeline is required because each shell must be individually modeled, checked, produced, assembled, and inspected for fit-related accuracy.
What should I provide for a true custom-fit CIEM?
You can provide either 3D ear scan files or physical ear impressions made by an audiologist.
If you already have 3D scan files, please include a download link in your request. If you have physical impressions, EPZ will confirm the shipping instructions by email.
Can I customize both the appearance and the fit?
Yes. You may request both appearance customization and true custom-fit CIEM production.
In this case, the CIEM production timeline applies. Our team will review your request and confirm the final production details before moving forward.
Made for your ears, not just your style.
Faceplate and shell color customization can be completed above. If you need a true custom-fit IEM built to the shape of your ears, please submit a CIEM request below.

